Patient Billing & Financial Services
Grand Itasca offers financial help to patients who cannot pay all or part of their medical bills. You may apply for help through one of our financial assistance programs: Community Care or Senior Partners. These programs cover charges for many of our services.
Grand Itasca also accepts most major medical insurance. If you do not have medical coverage, uninsured discounts may be available to you. Payment plans are also available to patients, regardless of their insurance coverage.
Financial Assistance Policy
Frequently Asked Questions
Grand Itasca's Financial Advocates are on-site during clinic hours at the Main Campus (1601 Golf Course Road) to help you with your Community Care applications and other billing questions.
Grand Itasca Financial Advocates can also be reached by phone at:
The U.S. Department of Health & Human Services and Centers for Medicare & Medicaid Services requires hospitals and health systems to post their “current, standard charges.” Here’s what you need to know about this requirement:
- Hospital charges are the amount a hospital bills an insurer for a service. For most patients, hospitals are reimbursed at a level well below charges. Patients covered by commercial insurance products have negotiated rates with hospitals. Actual payment rates, including for member out-of-pocket costs such as deductibles or co-insurance amounts are based on that negotiated rate, not based on charges.
- Patients covered by Medicare or Medicaid programs have hospital reimbursement rates determined by federal and state governments, not based on the hospital’s charges.
- Uninsured patients may be covered either by our Charity Care or Uninsured Discount policies. For specific information, please contact us at 218-999-1710.
- Hospital charges may include bundled procedures, personnel, services and supplies. An example would be room rates that include the space, equipment, nursing personnel and supplies.
- Medication prices show the price for the entire package that the pharmacy purchased and may not reflect the price of the dose an individual patient receives.
- You may also review the required chargemaster file here (Excel) or here (PDF).
Minnesota State Law also requires clinics and health systems to post charges for common clinic services and the average reimbursement received from commercial and government payers.
- You may view the required clinic charge and payment information here.
- The disclosure of clinic pricing information is meant to be informative ― the actual amount a patient may owe out of pocket is based on the individual’s insurance.
As a patient, when you have the opportunity to shop for medical services, you should contact your insurance carrier to understand which costs will be covered and which will be your responsibility.
- Want more information? Contact us at 218-999-1710.
Paying Your Bills
Pay By Mail
To make a payment by mail, send check to:
Grand Itasca Clinic & Hospital
Attn: Business Office
1601 Golf Course Road
Grand Rapids, MN 55744