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Your feedback helps us to improve, and improving helps us serve you better next time.

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Give Us a Call

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Your Voice Matters!

At Grand Itasca, we know that patients and their families have important insights that can help us improve our care. To support this, we created the Patient & Family Advisory Council, a collaborative group bringing together diverse perspectives to make a meaningful difference.

This council gives you the chance to share your experiences, ideas, and feedback to help shape the care we provide and make it better for everyone. We invite current patients, family members, and caregivers to become a patient-family advisor to apply. 

Apply here

Additional Contacts

Patient Rights and Medical Care Questions

Minnesota Board of Medical Practice
2829 University Ave. SE, Suite 400
Minneapolis, MN 55414-3246
612-617-2130 or 800-657-3709

Office of Health Facility Complaints
P.O. Box 64970
St. Paul, MN 55101-0970
651-201-4201 or 800-369-7994

Office of Quality and Safety Monitoring
To report a patient safety event or concern about a health care organization
Online: Complete online form at www.jointcommission.org
Fax: (630) 792-5636
Mail: The Joint Commission
One Renaissance Blvd, Oakbrook
Terrace, IL 60181

For concerns about your Medicare rights, including quality of care or premature discharge, contact:

Office of Ombudsman for Older Minnesotans
P.O. Box 64971
St. Paul, MN 55164-3591
651-431-2555 or 800-657-3591

Medicare Quality Improvement Organization (QIO)
Livanta - BFCC QIO
10820 Guilford Rd Ste 202,
Annapolis Junction, MD 20701-1262
1-888-524-9900 or TTY 1-888-985-8775
www.livantaqio.com