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Moments that Matter

Moments that Matter

At Grand Itasca, we know it’s the small moments that make a big difference. Listen to our patients’ stories of the moments that matter during their care.

We want to hear your stories of 'Moments that Matter'. Whether your food was delivered with a smile or you received a comforting call from a nurse the day after your surgery, we want to hear it.
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Justin's Story: At the Heart of Health Care

When Justin suffered a heart attack, he felt confident putting his life in the hands of his emergency room team at Grand Itasca. And when it came time for cardiac rehab, his team provided compassionate care but also held him accountable to recovering quickly and achieving his best results.

Nancy's Story: Appreciation for Outstanding Local Health Care

When symptoms of pneumonia and sepsis brought Nancy to Grand Itasca's emergency department, she was thankful to be admitted to the hospital so she could be taken care of. She received such personal attention from her health care team that her expectations were exceeded and her confidence in her local hospital reassured.

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Family biking on a trail

Rahn Family Story: Delivering a Happy Ending

When Meg and Brent Rahn's normal pregnancy became complicated, they were thankful for the support of Grand Itasca's Women's Health & Birth team. The entire team sprang into action to ensure each member of their family received the care they needed, including their new daughter, Gwen, who was delivered safe and sound.

Dave's Story: A Team Approach to Spine Pain

After living with hip, back and sciatic pain for many years, Dave was almost ready to give up. That was until his doctor referred him to Grand Itasca’s Spine Therapy Program. He now lives life free of pain and gets to enjoy all the things he loves most.
Walking on a Trail

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The Rothstein's Story: Home Care Support Network

The Rothsteins were thankful to have Grand Itasca nurses come to their home after the premature birth of their son Graham. The Home Care team was there to check in on him but also provide them much needed support.

Kristi's Story: The Importance of Prioritizing Your Health

Breast cancer survivor, Kristi Kane, learned she had breast cancer after postponing her mammogram. She urges those around her to prioritize their health and partner with your provider.

Kristi's Story: The Cancer Team that Fought the Battle With Her

Breast cancer survivor, Kristi Kane, tells her story of the moments that mattered during her experience with the oncology team at Grand Itasca.